CMBC Community Transit Service Operator Trainee

Marketing Statement Over 730,000 passengers rely on Coast Mountain Bus Company every day to get them to work, school and all of the activities that make life on the Lower Mainland so rich and exciting.  Our more than 5,800 dedicated employees keep the buses, the people and in so many ways the vibrant pace of this city moving Responsibilities The primary responsibility of the Transit Operator is to ensure a safe and pleasant riding experience for all customers.  Customer service is a large part of the Transit Operator’s daily activities.  Transit Operators monitor their customers and other motorists, while exercising a great deal of tact and diplomacy when dealing with all customers.  CMBC Transit Operators are responsible for the safe operation of CMBC Transit Vehicles under all weather and traffic conditions.  CMBC Transit Vehicles follow a set schedule and Transit Operators strive to follow schedule guidelines, sometimes under challenging circumstances.  Transit Operators work alone without direct supervision, which requires a great deal of individual autonomy and responsibility.  However, CMBC Employees work as a team to support each other.  Transit Operators maintain radio communications with dispatch and buses are equipped with Automatic Vehicle Location Systems. As a Transit Operator, you will be expected to drive a variety of vehicles with routes that take you all over the city.  Operators will be working directly with the public and dealing with the daily challenges of the job in an independent work environment. Qualifications -  Must be a Canadian citizen or a Landed Immigrant. -  Must hold a minimum of a class 5 BC Driver’s Licence or Canadian equivalent. -  Must be able to obtain a minimum of a class two (2) BC Commercial Learner’s Driver’s Licence (BCDL) with the air brake endorsement. The Learner’s Licence must be valid for at least six (6) months past the date of application. -  No more than one (1) violation in the past three (3) years. Maximum points on the one (1) violation can be no more than three (3) points. No roadside suspensions or driving prohibitions in the past five (5) years. -  No more than one (1) at fault accident in the past three (3) years. -  Sufficient command of the English language (understanding, reading, writing, speaking) for communicating effectively with transit users. -  Able to demonstrate strong interpersonal skills; experience in providing customer service; responding to and meeting the needs of the public. -  Ability to provide a total of three (3) employer references. One (1) reference must be from the current employer. These references must be in a supervisory capacity. -  Ability to work any type of shift at any CMBC depot. -  Applicants must not have criminal charges or convictions related to the employment position for which they have not received a pardon. CMBC assesses information about a criminal record on a case by case basis. How to Apply Please click the 'Apply Now' button at the bottom of the page or go to http://www.coastmountainbus.com/careers to apply for this position and view instructions on the process. INSTRUCTIONS:  Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line. Please note that only those short listed will be contacted. Having trouble applying?  Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers. Equal Employment Opportunity Coast Mountain Bus Company is an equal opportunity employer.